Changing your password

Changing password

  1. Log in to the website
  2. Select "Oma käyttäjätilini" (My user account) then "Muokka tietoja" (Modify information) in the menu.
  3. Enter your new password in the "Salasana" (Password) field.
    The website tells you how strong the chosen password is: "Matala" (Low), "Keskiverto" (Average) or "Korkea" (High). Try to make your password a least average security.
  4. Repeat the password in the "Vahvista salasana" (Verify password) field.
    A message appears next to it, telling whether you made mistakes: "Salasanat täsmäävät" (Passwords match): "Kyllä" (Yes) / "Ei" (No)
  5. Click on the "Tallenna" (Save) button once you have a match.

Recovering lost password or username

  1. Click the "Kirjaudu sisään" (Log in) button as if attempting to log in.
  2. Follow the "Unothuiko salasana?" (Password forgotten?) link.
  3. Fill in the field "Käyttäjätunnus tai sähköpostiosoite" (Username or email address).
    By entering an email address you can recover both your password and username. Only the email address that you registered on the website is valid.
  4. Click on the "Lähetä uusi salasana sähköpostitse" (Send new password by email) button.
  5. Wait for an email to arrive into your mailbox and click on the second link it contains (a link that ends with a long sequence of digits).
  6. A webpage greets you and tells you that you have to change your password right away. Click on the "Kirjaudu sisään" (Log in) button.
  7. Proceed to changing your password following the instructions in the previous section.